A Pharmacist’s 5 Year Anniversary

My job lately has been kind of a roller coaster.

My team has tripled in the last year, and it makes me feel nostalgic.

It took me a few years to get my puny pharmacy under control.

To build a high-performing team and culture that cares about people.

Five years later, I’ve strategically built a pipeline of business owners at the store level.

We’re making a name for ourselves, but that’s not enough for me. Continue reading “A Pharmacist’s 5 Year Anniversary”

How Pharmacists Beat Micromanagement

Your district manager texts, “I emailed you this morning; did you read it?”

The morning was chaos as usual, so no time for electronic pleasantries.

You pick up the next pharmacy call on hold, and it’s your boss.

“Why was I on hold for so long?” The interrogation begins.

“Your promise time metrics aren’t being met, and now I can see why.”

Calling all Pharmacy Managers: we have a DM who is a Class-3 Micromanager. Continue reading “How Pharmacists Beat Micromanagement”

How Pharmacist Get More Technician Hours – Part 2

“I fill 2,000 prescriptions a week, so I should get more hours.”

“My script growth is up 10% versus last year, but my technician hours went down.”

“If I don’t use up my hours, corporate will take them away from me.”

The never-ending cries of retail pharmacists continue: “Corporate never gives us enough hours!” Continue reading “How Pharmacist Get More Technician Hours – Part 2”

How Pharmacists Get More Tech Hours – Part 1

What Everyone In Pharmacy Complains About

Corporate has cut hours, giving pharmacies bare-bones resources in the fight for patient safety and outcomes.

Pharmacist wages frozen, bonuses non-existent, no staff left to ring out patients or fill the hundreds of prescriptions left bleeding in the queue for weeks on end.

Pharmacies are turning into slaughterhouses, with the poor PharmD at the bevel. Continue reading “How Pharmacists Get More Tech Hours – Part 1”

Corporate Pharmacy Jargon For Dummies

Amidst all the chaos, crisis, and never-ending workload in the pharmacy, visits from upper management can induce real death from stress.

To top it off, leaders sometimes cause confusion by throwing around business words and phrases that sound like a completely different language.

How am I supposed to answer your questions without knowing what you mean?

The crazy thing is that most direct reports learn these words only after relentless exposure and stumped facial expressions.

Here’s a small list of corporate vocabulary you can arm yourself with to crush the next DM visit and get back to Pharmacy Life. Continue reading “Corporate Pharmacy Jargon For Dummies”