As soon as the pharmacy gates opened up, a line had already formed at Pick Up. My heart starts to beat faster, and my anxiety slowly builds up.

My technicians are both up front helping patients, and I can overhear conversations escalating.

I’m trying to focus on my pharmacist duties, but the volume of voices increases up front. I can’t concentrate knowing there’s a crisis impending.

We’ve only been open for a total of 5 minutes. Help. Continue reading “The Corporate PharmD Origin Story”