I pick up the pharmacy phone and start dialing to make one of those “dreaded adherence calls.”
As the phone is dialing, I peruse my patient’s profile for some notes only to find one that says, “Patient hates adherence outreach calls, DO NOT CALL.”
This feels like I’m about to open Pandora’s box.
Continue reading “The Adherence Call – Pandora’s Box”
At the pharmacy today, I had 3 pharmacists in training to oversee.
I love coaching and mentoring, don’t get me wrong.
But these days bring me so close to the end of my tether. Continue reading “To Be Human Again”
I’ve never been one to complain about having to work off the clock
Sadly, it’s almost a rite of passage for the Retail Pharmacist to experience this sort of trauma
It shouldn’t be this way, and we all deserve better working conditions Continue reading “A Hammer Without The Nail”